Anonymous
map-marker Saint Petersburg, Florida

Harassment while walking past their store!

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If walking near their store you are verbally attacked and asked to come and talk to them or take their free samples of horrible smelling lotion. Very high pressure sales! Definitely out to get your money. All of the products are a major rip off; buyer beware. Buyer be very aware!!! They will tell you anything to get you to buy their products. Lie after lie! They are also all tied together with two or three other of the freestanding sales carts. They dont understand that no means no.
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User's recommendation: Buyer beware, these people are out to get your money and are very high-pressure sales once they get you in their store!

Darla B

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Verified Reviewer
| map-marker Sherwood Park, Alberta

Very disappointed with product and staff

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I have read all the reviews from having an allergic reaction to rude high pressure sales and experienced them all. I am out $472,50.

They state on their website 30 day money-back guarantee Nope the product has been opened,

How can you be happy or unhappy when you only have the product on for a short time in the store to try the product to see if it works. You purchase and do not have the same reactions you did in the store but have opened your products at home and cannot be refunded because they have been opened.

How does that work? I used the product once woke up and my eyes were almost swollen shut, they responded that's impossible the products are hypoallergenic, and I am being sketchy and unreasonable and then hung up on!!!, My daughter is allergic to a hypoallergenic dog we bought we were refunded for the dog no problem.

My advice to you the consumer STAY AWAY they are worse than a time share.

View full review
Loss:
$473

Preferred solution: Full refund

User's recommendation: RUN keep your wallet closed

Shama D

Bait and switch

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I was walking through the mall when a guy said he liked my Christmas shirt and wanted to get one for his daughter. He took a picture. Then he gave me his card and a free sample. The he started putting this $300 cream under my eye. He said I reminded him of his Mom in Israel that he hasn't seen in 4 years!! He ruined my makeup and then got really angry when I wouldn't buy!!! Horrible company!!!!
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Cons:
  • Predatory sales
  • Expensive

Preferred solution: Stop the aggressive tactics and lying!!!

User's recommendation: Avoid like the plague!!!

Anonymous
map-marker Houston, Texas

Pushy mean and rude

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I was at willowbrook mall and worker there was handing out samples and put some cream on me i told him ill come back that i could not buy right now so he went to get me a card then his boss a so called dermatologist was trying to force me into buying the stuff he would not take no for an answer rude and disrespectful man at willowbrook dont take anything from them
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User's recommendation: Dont go

Theresa w Bch

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Charleston Central, South Carolina

The store is a complete scam. Don’t even step into it. They take advantage of tourists

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Adore Cosmetics - The store is a complete scam. Don’t even step into it. They take advantage of...
I was visiting Charleston for a weekend wedding. NIcole stood outside the store and offered free soap. As you go in another rep, Rafael sits you on a chair. Next thing they are applying “skin care “ lotion to my face. The sales pitch is so strong. In 15 minutes they have a bag packed with all the products and device promising beautiful skin. It’s a ‘One time great offer’. I’ll never need to use anything else again. I am now $4,600 less. I am embarrassed for being so dumb. Once I flew home I was not able to reach them and I see there are no refunds. The products don’t work and for months I’ve had high anxiety over this. Now I read reviews and learn I am just one of many who have been scammed. What can be done about this?... These guys should go to prison.
View full review
Loss:
$5
Cons:
  • Aggressive-predatory sales people
  • Unscrupulous sales tactics
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

1 comment
Theresa w Bch

That store needs to shut down!!!!!! The sales reps should be fined or in jail. Read the reviews and you will stay far away from this store.

Featured
Veronica G Lss
map-marker New York, New York

A rip off

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Adore Cosmetics - A rip off
They *** the people, they con you,trying different things then what you buy,what a scan its a shame how they rip people off and get away with it
View full review
Loss:
$322
Pros:
  • Salespeople
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

4 comments
Guest

They state full refund it's not true they even lie about that

Guest

They dont refund ,its all a con stay away from this store,

Guest

This is the worst store EVER!!!! Do not go to Adore in Charleston SC.

You will be ripped off. I lost $4,600 with high pressure and there is no way of returning or service from them.

This store should be close down. I will fight them until I get some refund!!!!!!!!!!!!!!

Guest
reply icon Replying to comment of Guest-1767785

I hope everyone stays away from this store,same thing happen to me

View more comments (3)
Anonymous
map-marker Ajax, Ontario

Instructions

I just need the instructions off all the products that I have bought so I can use them in the right order. I would need either PDF video are manual booklets please.
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Therese M Hgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Neuse, North Carolina

Reaction to eye cream

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Went to the mall on Friday and feeling a little down. I just got done with kemo and radiation about 2 months ago. So they stopped me and had sit and the chair and put the suff under my eyes and neck and oh things looked different.So I felt better and they got me to buy the eye package which was 299.00 and gave me free gift. After I left and later that night my face was itchy and red. Washed it off. Went back Saturday and they don't work weekends so went back Monday and told them and they gave a card with an email address to email them and if they tell me yes about the refund they will call them and let them know. Well should of know what was going to happen there! Nothing!! They are scammers and the malls should not let them in selling the products. So now I'm out 300 and sick. They should give me my money back do to the reaction I had. Therese M wilmington NC
View full review
Loss:
$321
Pros:
  • Seem nice
Cons:
  • Wont let you return and no phone number to call
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Angela T Ivm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami Beach, Florida

Do not fall for their high pressured sales.

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Updated by user Jan 28, 2020

I have contacted the Texas Attorney General Consumer Affairs department and filed an official complaint. I contacted the BBB and there has been no resolution either. As this location is a franchise and the corporate office cannot and will not help facilitate the complaint.

Original review Dec 29, 2019
I was charged almost 8K for a hand held fat/scar removing machine and 24K facial products that were sold as the "fountain of youth". The products do not work!!! They have a 14 day no refund policy that they do not make you aware at the time of the sale. It is on the bottom of the receipt. The products are sold to you outside their original packaging so you cannot return them if you met the 14 day return policy. They need to be exposed and put out of business. I have contacted the Texas Attorney General Consumer affairs dept and my local representative to get this issue brought to justice. I will also contact the Houston BBB. Currently, Adore cosmetics in the Willowbrook Mall are not members of the BBB.
View full review
Loss:
$8
Cons:
  • No refund only exchanges
  • Expensive
  • Over priced
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: I want out of the "modeling" program. I want to return all the products to the store. I request a refund of $5087.75 want a refund of

1 comment
Guest

Did you get your money back?

Resolved
Therese M Hgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wilmington, North Carolina

Resolved: Update

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Updated by user Dec 11, 2019

This isnt the company. The place at the mall is using there name on there business cards. So now im going a different route.

Original review Dec 11, 2019
The more i have looked into this the place i recieved my items they are using there name. Adore organic. The adore customer service has been emailing me right away about my problem. So this isnt the company.
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Anonymous
map-marker Dora, Alabama

Total scam. Stay away.

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If you are screwed by the store in the Riverchase Galleria in Hoover, AL, contact Mike White. He's the general manager of the mall. Very nice guy, and a professional. He was instrumental in getting my daughter's refund.
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Anonymous
map-marker Dora, Alabama

Stay far away.

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Same as others. The sales people are extremely aggressive and force product on the customer. My daughter returned to the store (The Galleria in Birmingham, AL) within 10 minutes of purchase to return the products, and the sign indicating only exchanges are accepted magically appeared. What company doesn't stand behind its products?
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Anonymous

Do not let them talk you into buying any products

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Bad news.. This is definitely a scam..their products do not work. They start with telling you the products really work by using some temporary freezing cream on your eyes then offers free facial but if you call $1,300. Free then go ahead and let them scam you.. not for me.i do not reccomend adore cosmetics at triangle town mall
View full review
Loss:
$1300
Pros:
  • Very disconford
  • Salespeople
Cons:
  • No refund only exchanges
Reason of review:
Warranty issue

Preferred solution: Full refund

Cindy s Fio

Felt like being attacked by telamarketors

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High pressure sales with a fake product. Overpriced and overrated! How many folks out there heard, "I like you I'll give you my points"
View full review
Loss:
$200
Cons:
  • Aggressive-predatory sales people
Reason of review:
Poor customer service
1 comment
Guest

You so right I hope people stay away and take our advice,

Veronica Rmg
map-marker Tobyhanna, Pennsylvania

Horrible stay AWAy

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Tried on product in store and its not the same product they send you home with!!! Product felt smelled and worked in store product i went home with was different all together!! It smelled looked and did nothing!! Nasty customer service in store and when I called! Went to immediately return once I seen it was different and no one could help!! Customer service lady in store was rude nasty and was yelling at us!! STAY AWAY THEY SELL YOU DIFFERENT PRODUCTS THEN WHAT YOU TRY IN THE STORE!!! I PAID OVER 300 DOLLARS FOR A TOTALLY DIFFERENT PRODUCT!!! TOTAL FRAUD STAY AWAYYYYYYY
View full review
Loss:
$322
Reason of review:
Bad quality

Preferred solution: Full refund

timothy l Qly

RIP OFF

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Updated by user Jul 27, 2019

Always trying to upsell and slowly lowering price until you give in, wont take no for an answer, always adding products to your bag even with someone saying no I cant, always trying to re sell you product after you clearly have said no. don't state upon purchase that there are no refunds only exchanges until you see the small sign taped at the register I seen one sales lady grabbing a gentleman by his bag pulling him into the store this is not how you sell a product its purely disgusting and repulsive to run sales like this. I know I was scammed for no telling how much and I know I cant fight it because of the sign stating no refunds only exchanges and its on the receipt as well.

Original review Jul 27, 2019
Over priced 800$ product becomes 300$ at end of sale, Smooth talking scam artists.
View full review
Cons:
  • Over priced
  • Aggressive-predatory sales people
  • No refund only exchanges
Reason of review:
Bad quality

Preferred solution: Full refund

Adore Cosmetics FAQs

Winnie Murugi
Winnie Murugi
PissedConsumer Reporter

Adore Cosmetics specializes in anti-aging skincare solutions based on stem cell biotechnology. Its headquarters is based in Miami, FL, USA.

Is Adore Cosmetics good?

The Adore Cosmetics product portfolio includes a wide range of products such as cleansers, moisturizers, masks, tones, etc. The Pissed Consumer overall rating of the company is 1.4 stars based on 35 rated reviews. Consumers are not satisfied with customer care and product quality most of all.

Why is Adore Cosmetics so expensive?

Prices for Adore Cosmetics anti-aging skincare solutions vary with the product. There are offers under $100 and over $15,000. According to some Pissed Consumer reviewers, the prices are high due to the effectiveness of the products.

How can I return Adore Cosmetics?

Adore Cosmetics products purchased in-store should be returned to the original point of purchase. Online purchases should be sent by mail to 15767 NW 16th Ct, Miami, FL 33169.

How can I exchange Adore Cosmetics?

The Adore Cosmetics exchange policy states that only unopened and unused products can be returned for an exchange. Exchanges are completed within 21 calendar days following receipt of the returned items.

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