I was visiting Santa Barbara last week. I was totally scammed by this shop.
I am from the UK. I was stopped outside and told that I had lovely skin and asked what I use. I was then invited into the shop to try a demonstration product on my skin and for a free facial consultation. They tried to sell me a Perfectio laser machine for $15000.
The price kept coming down and special offer after special offer. The girl Jenny kept telling me that I was beautiful and should treat myself to stop further signs of ageing. She told me that there was a kind of karma and because she liked me she would give me her special family discount of her own away to me. I said I didn’t have enough credit.
She said I could pay on two cards. She would not show me any prices. She asked too many personal questions about my life. She played tricks with my mind.
I became confused. She almost barred my way to get out of the shop saying that she had offered me the most amazing discount because I am beautiful and need to retain my looks. She made me feel bad and I caved in, spending over $1000 on products which don’t work and I was travelling the next day with only carry on luggage. After this miracle demonstration on my face half an hour after leaving the store my skin reverted back to its original state.
That is how I know it doesn’t work and I had been scammed with a hard sell! The next day I returned with a friend. I said that I could not fly with the products. They said that is no problem they can ship them to me.
I asked for my money back. No refunds, no credits and only exchanges. The shop is a disgrace and not something I would have expected on my first visit to California and Santa Barbara of all places!!
The girl Jenny had to be stopped. She is playing with people’s lives and money in a nasty, scheming and psychological way which is unethical and nasty.
Product or Service Mentioned: Adore Cosmetics Sales Representative.
Reason of review: Poor customer service.